Once we have received your return, we will inform you via email. Exchanges are usually processed within 10 working days, although during busy periods this may vary. Paton's Place Jewellers is not liable for any loss or damage to products whilst in transit. The item being returned remains your responsibility until it reaches us back at Paton's Place Jewellers. It will be at our discretion to determine whether the condition the item has come back in qualifies. Any items that are not returned to us in the condition that they were sent out will not be exchanged. All items must be returned brand new, unworn and unscratched. Paton's Place PO BOX 645 Craigieburn Central, Craigieburn, 3064Īlternatively you may visit us in store at Paton's Place Jewellers Craigieburn, where we can exchange your purchase in-store.įor articles to be exchanged, they must be returned to us with any tags attached, in their original packaging and original condition. Please send the articles through registered mail to the following address and keep the dispatch receipts for any potential queries. You are able to exchange all articles bought from the online Paton's Place shop within 14 days of receipt purchase. However we understand that under some circumstances you may want to exhange your purchase. Here at Paton's Place we are confident that you will love our products. This may vary during busy periods however we always aim to get your item to you as soon as we can! From date of purchase, you should expect to receive your parcel within 5-10 business days Australia wide, 10-15 shipped to New Zealand. Items are typically sent within 2-4 business days after receipt of payment, unless otherwise stated. You may have to select a menu option or click a button.We offer free shipping on all orders over $49.00.Īll parcels are shipped through registered Australian post mail.Īt this stage Paton's Place is shipping Australia wide and New Zealand only. Follow the instructions for disabling the ad blocker on the site you’re viewing.You may have more than one ad-blocker installed. You’ll usually find this icon in the upper right-hand corner of your screen. Click the icon of the ad-blocker extension installed on your browser.When it turns gray, click the refresh icon that has appeared next to it or click the button below to continue.Click on the large blue power icon at the top.Click the UBlock Origin icon in the browser extension area in the upper right-hand corner.It will turn gray and the text above will go from “ON” to “ OFF”.
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